GuidesChangelog

4 September 2024 - Release Notes

  • Addition of new DEBIT_FUND_CHARGEBACK payment type
  • 🛠️ Enhanced customer status updates to reflect ID Scan responses
  • New customer status REVIEW

Avenu API Release Notes 1.11.4

Overview

Addition of new DEBIT_FUND_CHARGEBACK payment type

The new payment type is used for the scenario when there is a dispute with an external issuing debit card institution, which is received by the merchant processor.

🛠️ Enhanced customer status updates to reflect ID Scan responses

Avenu is now handling eKYC vendor responses for ID Scans to better update Avenu customer statuses.

New customer status REVIEW

As part of enhancing the customer status updates to better reflect the ID Scan responses, Avenu has created a new customer status REVIEW for scenarios when an alert is created in the compliance management system.

What's New?

Addition of new DEBIT_FUND_CHARGEBACK payment type

When a disputed debit card funding transaction is received by the merchant processor, the chargeback will be updated in Avenu as a DEBIT_FUND_CHARGEBACK payment type.

New customer status REVIEW

The new REVIEW customer status will be returned or sent via webhook when a customer is flagged during the onboarding process as needing to be reviewed by the compliance team. This scenario can occur when there is a potential OFAC hit, in which case an alert is created in the compliance management system. Once the compliance team has reviewed and made a determination they will move the customer status from REVIEW to either ENABLED or DISABLED. Previously, the customer status stayed in PENDING while this review was happening.

🛠️ What's being fixed?

Enhanced customer status updates to reflect ID Scan responses

During the customer onboarding flow, when a customer is identified as needing to upload images of their government issued ID (ID_SCAN customer status) the eKYC vendor responds after processing the images with an ID Scan response. With this update, Avenu is now parsing the response to better understand the determination that was made by the eKYC vendor and more accurately reflect that in the Avenu customer status endpoint and webhook.

eKYC Vendor Response (to Avenu) for ID ScanAvenu Customer StatusNext step in onboarding flow
Abandoned sessionFAILEDRestart onboarding from /onboard/v1/customer
TimeoutFAILEDRestart onboarding from /onboard/v1/customer
Scan errorID_SCANResubmit ID images via /onboard/v1/customer/idScansor for iFrame URL please restart onboarding from /onboard/v1/customer
ID not readableID_SCANResubmit ID images via /onboard/v1/customer/idScansor for iFrame URL please restart onboarding from /onboard/v1/customer
FailureFAILEDRestart onboarding from /onboard/v1/customer