4 September 2024 - Release Notes
- Addition of new
DEBIT_FUND_CHARGEBACK
payment type - 🛠️ Enhanced customer status updates to reflect ID Scan responses
- New customer status
REVIEW
Avenu API Release Notes 1.11.4
Overview
Addition of new DEBIT_FUND_CHARGEBACK
payment type
DEBIT_FUND_CHARGEBACK
payment typeThe new payment type is used for the scenario when there is a dispute with an external issuing debit card institution, which is received by the merchant processor.
🛠️ Enhanced customer status updates to reflect ID Scan responses
Avenu is now handling eKYC vendor responses for ID Scans to better update Avenu customer statuses.
New customer status REVIEW
REVIEW
As part of enhancing the customer status updates to better reflect the ID Scan responses, Avenu has created a new customer status REVIEW
for scenarios when an alert is created in the compliance management system.
What's New?
Addition of new DEBIT_FUND_CHARGEBACK
payment type
DEBIT_FUND_CHARGEBACK
payment typeWhen a disputed debit card funding transaction is received by the merchant processor, the chargeback will be updated in Avenu as a DEBIT_FUND_CHARGEBACK
payment type.
New customer status REVIEW
REVIEW
The new REVIEW
customer status will be returned or sent via webhook when a customer is flagged during the onboarding process as needing to be reviewed by the compliance team. This scenario can occur when there is a potential OFAC hit, in which case an alert is created in the compliance management system. Once the compliance team has reviewed and made a determination they will move the customer status from REVIEW
to either ENABLED
or DISABLED
. Previously, the customer status stayed in PENDING
while this review was happening.
🛠️ What's being fixed?
Enhanced customer status updates to reflect ID Scan responses
During the customer onboarding flow, when a customer is identified as needing to upload images of their government issued ID (ID_SCAN
customer status) the eKYC vendor responds after processing the images with an ID Scan response. With this update, Avenu is now parsing the response to better understand the determination that was made by the eKYC vendor and more accurately reflect that in the Avenu customer status endpoint and webhook.
eKYC Vendor Response (to Avenu) for ID Scan | Avenu Customer Status | Next step in onboarding flow |
---|---|---|
Abandoned session | FAILED | Restart onboarding from /onboard/v1/customer |
Timeout | FAILED | Restart onboarding from /onboard/v1/customer |
Scan error | ID_SCAN | Resubmit ID images via /onboard/v1/customer/idScans or for iFrame URL please restart onboarding from /onboard/v1/customer |
ID not readable | ID_SCAN | Resubmit ID images via /onboard/v1/customer/idScans or for iFrame URL please restart onboarding from /onboard/v1/customer |
Failure | FAILED | Restart onboarding from /onboard/v1/customer |